Policy version: 15 September 2026
We arrange delivery to supported addresses in Cyprus and Greece. Availability depends on the product, parcel dimensions, weight, destination and the delivery services offered for that order.
We do not arrange delivery to addresses in northern Cyprus. Delivery outside Cyprus and Greece is not available through the ordinary e-shop checkout.
An address appearing in an address-search tool does not, by itself, confirm delivery availability. The accepted order identifies the destination and service we have agreed to supply.
The delivery options offered at checkout depend on what is in your basket and on your billing country. Prices below are per order. Prices on this website are shown excluding VAT; VAT is added at checkout. The available delivery options and total delivery charge, including applicable VAT, are shown or quoted before you enter a binding purchase. A charge described as excluding VAT is not the final consumer amount payable.
Small items (accessories and lighting only)
| Service | Price excl. VAT | Price incl. 19% VAT |
|---|---|---|
| BOX NOW locker | €5.00 | €5.95 |
| ACS Points collection | €5.00 | €5.95 |
| ACS home delivery, eligible goods subtotal below €75.00 excl. VAT | €10.00 | €11.90 |
| ACS home delivery, eligible goods subtotal €75.00 excl. VAT (€89.25 incl. VAT) or more | Free | Free |
| Showroom collection (Nicosia, Limassol, Larnaca) | Free | Free |
Furniture (seating, desks, pouffes and oversized clearance items)
| Service | Τιμή |
|---|---|
| Studio Office delivery | Free |
| Showroom collection (Nicosia, Limassol, Larnaca) | Free |
If your basket contains any furniture item, the whole order, including any small items, is delivered together by Studio Office, or collected together from a showroom, free of charge. BOX NOW and ACS options are not offered for that order.
Small items (accessories and lighting only)
| Service | Price excl. VAT | Price incl. 24% VAT |
|---|---|---|
| BOX NOW locker | €14.00 | €17.36 |
| ACS Points collection | €15.00 | €18.60 |
| ACS home delivery | €35.00 | €43.40 |
Free delivery does not apply to orders delivered to Greece. Showroom collection is not offered for orders with a Greek billing or delivery address.
Furniture (seating, desks, pouffes and oversized clearance items)
| Service | Price excl. VAT | Price incl. 24% VAT |
|---|---|---|
| Furniture delivery, basket with a chair, a desk or other furniture | €200.00 | €248.00 |
| Furniture delivery, basket with both seating and a desk | €300.00 | €372.00 |
If your basket contains any furniture item, BOX NOW and ACS options are not offered, and the whole order, including any small items, is delivered together to the address in the accepted order.
Chairs and other seating are not sent using ACS parcel, ACS Points or BOX NOW locker services. Furniture, pouffes and other oversized or unsuitable items use the service identified for the product and destination. Adding a small item to a basket does not make a parcel or locker service available for a chair or other furniture in the same basket.
Where a basket needs more than one delivery service, the services, charges and any separate delivery periods are provided before purchase.
Where a bulky item, remote address, island destination or special access requirement needs an individual quotation, the order proceeds as a quotation request until the relevant specification, total price including VAT and delivery information have been supplied and accepted. We do not add an undisclosed mandatory transport charge after a completed purchase.
A delivery charge is not a return-freight quotation. The required bulky-item change-of-mind return information must be supplied separately before purchase, as explained in our Returns & Refunds Policy.
Small items in Cyprus. Free ACS home delivery applies to eligible accessories and lighting orders with an eligible goods subtotal of €75.00 or more excluding VAT (€89.25 including VAT), after discounts. Delivery charges and gift cards do not count towards that subtotal. Below that amount, the ACS home delivery price in section 2 applies. BOX NOW and ACS Points collection remain available at €5.00 excl. VAT at any order value. The free-delivery offer applies only to a parcel service suitable for the goods and offered for the destination.
Furniture in Cyprus. Delivery by Studio Office is free for orders containing furniture. This covers transport to the address in the accepted order. It does not automatically include the additional services described in section 6, an upgraded service or a separate return journey.
Greece. Free delivery offers do not apply to Greece unless expressly stated in a specific promotion and in the accepted order. A free-delivery offer never automatically extends to special access work, an upgraded service or a separate return journey.
Showroom collection. Collection from our Nicosia, Limassol or Larnaca showroom is free for Cyprus orders. Wait for confirmation that the goods are ready at the selected showroom before travelling.
We do not introduce a delivery charge retrospectively for an order accepted with free delivery.
For available stock, we normally begin processing within one to two business days. Business days exclude weekends and relevant public holidays. Processing time is not a promise that every item is ready for immediate dispatch or collection.
For in-stock orders in Cyprus, small-item delivery is generally expected within one week and furniture delivery within two weeks, unless a different period is stated for the order. The applicable estimate or agreed date is supplied before purchase.
For Greece, the delivery period depends on the product, destination and chosen service and is stated or agreed for the order. Mainland, island and remote-area services can have different timeframes. No general website estimate overrides a specific delivery commitment we have accepted.
Made-to-order goods, replenishment orders and special configurations have their own lead times. Any planned closure affecting an order’s delivery period must be reflected in the information supplied before purchase.
If no delivery period has been agreed for a consumer sale, delivery is due without undue delay and no later than 30 days after the contract is concluded. Your statutory rights concerning late delivery remain unaffected.
The delivery charge covers transport to the address in the accepted order. It does not automatically include carrying furniture upstairs, a lifting crane, dismantling existing furniture, electrical work, installation or disposal of packaging.
Before purchase, tell us about narrow entrances, restricted vehicle access, stairs, lift dimensions, floor level and other material restrictions. Any additional service we agree to supply is described and priced before you commit to it. We will not use a vague access condition to add an unavoidable undisclosed charge after purchase.
Please provide an accurate address and telephone number and ensure that an appropriate person can receive the goods at the agreed appointment. Notify us promptly of a requested change. A different destination or service may require a new arrangement, which must be agreed rather than charged automatically.
Furniture orders to Greece are delivered to the address in the accepted order at the price shown in section 2. We may use a delivery partner to carry out the delivery. The price shown covers delivery to that address, and we do not require you to accept any additional onward-delivery charge to receive the goods. Services described in section 6 are not included unless agreed and priced before purchase.
Where we arrange the delivery service, a partner’s involvement does not by itself transfer our statutory responsibilities to you. Arrival of the goods at a partner’s warehouse is not the same as you taking physical possession of them.
BOX NOW, ACS Points and ACS home delivery are available only for accessories and lighting, and only for goods meeting the carrier’s current size, weight and handling requirements. The options shown at checkout for your order determine eligibility. A chair or other furniture cannot be made eligible by selecting a locker or collection point at checkout.
Follow the carrier’s collection or delivery instructions. Locker and collection-point windows are stated in the carrier notification. Contact us promptly if you cannot collect in time or an access code or notification is missing.
Non-collection can cause the parcel to be returned, but does not necessarily communicate withdrawal from the purchase. Tell us clearly when you wish to cancel or withdraw. Any redelivery or return charge must have a lawful basis and must not override statutory refund rules.
Free showroom collection is offered at checkout for orders with a Cyprus billing and delivery address. Select your preferred showroom at checkout; the order confirmation identifies the selected location. Items may need to be transferred to that showroom before they are ready, and the collection period is stated or agreed for the order.
Our showroom locations are:
Wait for the ready-for-collection message before travelling. Bring the order information, and tell us when someone else is collecting on your behalf. We may ask for proportionate evidence to ensure the goods are released to the correct person.
For a remotely concluded consumer purchase, collecting from a showroom does not, by itself, remove the applicable withdrawal right. Choosing collection does not mean every e-shop item is displayed or stocked at that showroom.
Contact us as soon as possible if you cannot attend an appointment or need to change delivery details. We will explain the available alternatives.
Any proposed additional charge for a failed appointment, storage or redelivery must be lawful, proportionate and appropriately disclosed or agreed. There is no automatic penalty merely for exercising a statutory right. You are not responsible for costs caused by our own failure or our contractor’s failure simply because a delivery was unsuccessful.
We will not treat non-collection as authorisation to retain both the goods and the full price without a lawful basis.
Where reasonably possible, inspect the delivery for visible damage and missing packages. Note an issue on the delivery record and contact us promptly, preferably within seven days. Photographs of the goods and packaging can help us investigate.
This reporting request does not shorten your legal rights. A delivery signature does not automatically confirm that concealed damage is absent or waive a valid claim. Keep damaged packaging where reasonably possible while the issue is investigated; lack of packaging does not automatically invalidate a claim.
Email info@takis.com with sufficient information to identify the purchase and explain the issue. Faulty, damaged or incorrectly supplied goods are handled under the Warranty & Service Policy, not automatically under customer-paid change-of-mind rules.
For consumer deliveries through a service we offer, risk of loss or damage passes when you or a person nominated by you, other than the carrier, takes physical possession. Handover to a carrier or delivery partner does not by itself transfer risk. The statutory exception may apply where you independently engage a carrier which we did not offer.
Tell us promptly if tracking indicates delivery but you have not received the goods. A tracking status alone is not conclusive proof that you or your nominee took possession.
If we miss the agreed delivery period, the rights described in our Terms & Conditions apply, including an appropriate additional period or termination where permitted. A carrier delay does not create an unlimited extension or remove a refund obligation following a valid termination.
A valid withdrawal from the whole order includes reimbursement of the standard outbound delivery charge as required by law. Where you expressly chose a more expensive delivery option, the extra cost above the least expensive standard delivery method offered for the order may be excluded. Direct return costs are a separate matter and depend on the required pre-purchase disclosure.
See the Returns & Refunds Policy for deadlines, packing, bulky-item return arrangements, inspection and reimbursement.
Email info@takis.com or call +357 22 874444. Provide the order information and the destination or delivery issue so that we can help.
